Trustindex verifies that the original source of the review is Google. I had a question about my home's Central AC unit, and Carlos called me within an hour and explained the situation to me very professionally.Trustindex verifies that the original source of the review is Google. Statewide Plumbing & Heating “saved the day.” Carlos advocated for us with the manufacturer when our heating & hot water system malfunctioned, the system was under warranty. The Statewide technicians diagnosed the problem immediately and Carlos began the search for the component that was needed to repair the system. Carlos searched throughout New England and beyond but could not locate the component. The manufacturer agreed to ship the component to us; however, it was going to take a few weeks to arrive from another country. Due to the fact, that we were in the middle of a real estate transaction, we needed to resolve this problem quickly. It was a stressful situation; however, the Statewide team remained professional and provided excellent customer service. Timing was of the essence and Carlos was able to convince the manufacturer to replace the heating & hot water system under the warranty rather than wait for component to arrive to repair the system. Although the system was still under warranty for parts, labor was not under warranty at that time, but Carlos offered free labor via Statewide due to the unique situation that we all faced. Statewide had no control over the lack of inventory on that component, nevertheless, they really did all they could to make sure that our problem was resolved. Our real estate transaction could have fallen apart but we were able to move forward successfully; we do appreciate everything that Statewide did to help to resolve this issue. 5+ Stars - Highly Recommended!Trustindex verifies that the original source of the review is Google. I had no hot water, and Statewide came out quickly. They replaced the water heater and it was a fair price. Technicians were polite and helpful. Would recommend 10/10Trustindex verifies that the original source of the review is Google. Amazing experience working with Statewide. Fast and affordable service. When I had a question, a technician came out immediately to resolve the issue.Trustindex verifies that the original source of the review is Google. These folks were tremendous to work with. I highly recommend them. We needed to have a Kohler shower handle/cartridge replaced very quickly. We were selling our home and moving out, but suddenly had a bad drip in the shower. I called Carlos at Statewide, based on a recommendation from a friend, and explained that we needed this done within 48 hours. They had the part available and came to complete the work within 24 hours. We weren’t able to be there - we were literally driving cross country at this point. But we know their plumber did a clean and professional job unsupervised, and quickly. We appreciate the work they did very much. The new homeowner walked into a freshly maintained shower. The whole experience was clear from beginning to end. Communication was excellent. And quality was great. We thank them for the work.Trustindex verifies that the original source of the review is Google. We have used Statewide for multiple projects this year and have been very satisfied with their timeliness, attention to detail, workmanship, and prices. They are straight shooters and all you could ask for in a contractor. Thank you, and Keep up the great work.Trustindex verifies that the original source of the review is Google. Carlos and the people at Statewide Plumbing did an excellent job fixing a leaking pipe in my basement. They came exactly when they said they would and were friendly, courteous and were very professional. They cleaned everything up perfectly when the job was finished and after receiving quotes from other companies they saved us a lot of money. I would definitely use them again.Trustindex verifies that the original source of the review is Google. I used Statewide Plumbing for the first time, at the recommendation of a trusted friend. Statewide was quick to schedule the repair and did an awesome job. Price was exactly equal to the quote. What more can you ask for!Trustindex verifies that the original source of the review is Google. The Best in town!Trustindex verifies that the original source of the review is Google. The customer service that Carlos and the Statewide Plumbing Team provide is Amazing! I have used them for small jobs and last Friday, when my water heater tank went - they were at my home within hours and installed a new tank. I highly recommend!
